![]() To further narrow it down: With Device Manager, I have disabled or uninstalled most Intel Driver, namely ![]() It is strange that there is no BSOD or dump file (by default Windows 10 is set to write Automatic memory dumps in case of BSOD). Start Windows 10 in Safe boot (Minimal, via msconfig.exe) Keyboard, Mouse, Monitor (HDMI) are attached directly to the NUCġ5. Disabled "Allow hybrid sleep" in Windows 10 Power Optionsġ4. ![]() Updated all Drivers in Device Manager individually by clicking each device and "Update driver software." (and it found some drivers to update)ġ3. Using Internet Explorer instead of Edge Browserġ0. installed latest AHCI driver from RST during Windows Installation (F6)ĩ. I replaced memory with 2 x 8GB Kingston HyperX 2400Ĩ. memtest86 also did not report any issueħ. Windows Memory Diagnostic tool ran for 4 days without problem, and did not report any issueĦ. Ran the Intel Processor Diagnostic Tool, no problems foundĥ. checked Windows Eventlog, but it is only stating "The previous system shutdown at xxx on yyy was unexpected."Ĥ. Checked for Dump File to get more information, but there is no dump fileĢ. Nothing else is installed (not even Printer, Camera or similar).ġ. BIOS is set to default, then Windows 10 Pro Version 1511 is installed, (Build 10586.104), all Windows Updates installed. It is a NUC6i5SYK with Samsung 950 Pro, 2 x 8GB Kingston HyperX 2133 (HX421S13IBK2/16).ġ. I cannot force the system to freeze, nor do I know what steps are required to make this happen. The freeze happens between 3 times a day and once every 3 days, mostly while working in Office or using Edge Browser, so basic Office work only. The only way to recover is using the power button I did not find my exact issue in this forum, so I just wanted to share my findings with my NUC.Ī) sudden white/black screen of death (no Windows, no mouse, no blinking cursor, no text, just all white or black) but the monitor does not go to sleepī) keyboard is dead, caps lock and num lock lights are not working any moreĬ) the blue front LED on the NUC stays blueĭ) the fan stays at same speed, the unit does not get hotĮ) even after hours, the systems stays in this mode.
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